Wednesday, April 8, 2009

The Philosophy of Email Checking

Okay, I have a question for you - how many times a day do you check your email?

Actually, I have a lot of questions for you (and not many answers!), such as:

* Does your email checking depend on where you are? For example, do you check your email more often during the day if you are at work than you would if you were at home? And, if yes, is it your work email you are checking? Would you wait until you are on a lunch break to check personal email if you are at work? Further, are you able to complete a separate task without taking a break to check an email, especially if you have an alert pop-up every time an email arrives?

* Have you ever sent an email to a person in your workplace who is physically less than 3 metres from you at the time? It's okay, so have I!

* Do you check email routinely? I know some people who check email first thing in the morning, then last thing at night. Would you be able to go 24 hours, 48 hours or a whole week without checking your email? Say you went on a holiday and there was no email access available (and you're already saying that you would have ascertained this as a pre-requisite prior to booking that holiday), how would you cope?

* For those of you, like me, with more than one email address, which email address do you check most frequently? Do you check your email addresses in order of preference? Which email address would you check if you only had enough time to check one?

* Now, to replying and sending - do you always reply to an email as soon as you have read it? Does it depend on who has sent you the email?

* Does the frequency at which the same person emails you increase or reduce the urgency of your need to reply? Or, once again, does it depend on who has sent you the email?

* Do you expect an email recipient to reply to you upon receiving your email within a set time frame - what is an acceptable time frame to allow for an email reply to be sent? Do your settings allow you to receive notifications of your recipients opening your email (and can you tell when a sender has this setting for their email message to you)? Under what circumstances, dare I ask, is it okay not to reply to an email at all?

Which brings me to my point - does the human control the email or does the email control the human? I know, I know, more than enough questions for one post...and I haven't even begun to consider the content of the email itself! Maybe some other time...

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